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Total records found : 5
1
Academic Journal
The Influence of Emotional Labour Strategies on Customer Satisfaction and Word of Mouth Recommendations in Group Tours
Shin Yiing Lee, Yuhanis Abdul Aziz, Prof. Datin Paduka Dr. Samsinar Md Sidin and Prof. Madya Dr. Rosli Saleh
6004 hits
2
Academic Journal
Differences between service quality and customer satisfaction: Implications from tourism industry
Ayman Sherbini, Assoc. Prof. Dr. Yuhanis Abdul Aziz, Prof. Datin Paduka Dr. Samsinar Md Sidin and Dr. Raja Nerina Raja Yusof
5780 hits
3
Academic Journal
Effects of emotional labor on customer outcomes: tourists’ perspectives
Lee Shin Yiing, Assoc. Prof. Dr. Yuhanis Abdul Aziz, Prof. Datin Paduka Dr. Samsinar Md. Sidin and Prof. Madya Dr. Rosli Saleh
5981 hits
4
Academic Journal
Income diversification for future stable Economy in Saudi Arabia: an overview of the tourism industry
Ayman Sherbini, Prof. Dr. Yuhanis Abdul Aziz, Prof. Datin Paduka Dr. Samsinar Md. Sidin
4543 hits
5
Academic Journal
Income diversification for future stable Economy in Saudi Arabia: an overview Of the tourism industry
Ayman Sherbini, Prof. Dr. Yuhanis Abdul Aziz, Prof. Datin Paduka Dr. Samsinar Md Sidin
4144 hits
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