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Subject: Management, Service Operations (755 items)

	Title	Type
21	Armstrong's Handbook of Performance Management : An Evidence-based Guide to Delivering High Performance	Book and Textbook
22	Ask John : Straight-Talking, Common Sense From The Front Line Of Management	Book and Textbook
23	Assessing Preparedness Levels for Disaster Risks at Labuan Sesb Power Station	Thesis
24	B2B Relationship Marketing Management in Trade Fair Activity	Book and Textbook
25	Behaviour And Classroom Management - EFDO2143	Question Bank
26	Behind That Smile: Examining the Impact of Passenger and Colleague Bullying on Cabin Crew Service Quality and Passenger Satisfaction.	Thesis
27	Beyond Change Management : How To Achieve Breakthrough Results Through Conscious Change Leadership	Book and Textbook
28	Blackwell Handbook of Judgment and Decision Making (Blackwell Handbooks of Experimental Psychology)	Book and Textbook
29	Blue Ocean Strategy : How to Create Uncontested Market Space and Make the Competition Irrelevant	Book and Textbook
30	Brand Management : Research, Theory and Practice	Book and Textbook
31	Building Management Skills : an Action-first Approach	Book and Textbook
32	Business and Administrative Communication	Book and Textbook
33	Business Ethics Decision Making for Personal Integrity and Social Responsibility	Book and Textbook
34	Business Ethics: A Kantian Perspective	Book and Textbook
35	Business intelligence and analytics : systems for decision support	Book and Textbook
36	Business intelligence: a managerial perspective on analytics	Book and Textbook
37	Business Management : A Malaysian Perspective	Book and Textbook
38	Business Management : A Malaysian Perspective	Book and Textbook
39	Business Negotiation And Conflict Management - GMGT5143	Question Bank
40	Business Negotiation And Conflict Management - GMGT5143	Question Bank

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