QR Code Link : Type : Thesis Subject : Social Sciences Main Author : Ashraf Hakim Bin Ahmad Sanusi Title : Factors Affecting the Intention to Use Cashless Payment during the Covid-19 Endemic Phase in Malaysia Content Type : still image (rdacontent) Media Type : computer (rdamedia) Carrier Type : online resource (rdacarrier)

Place of Production : Kuala Lumpur Publisher : Tun Razak Graduate School Year of Publication : 2023 Physical Description : ill, 98 pages Notes : Research project Submitted in Partial Fulfilment of the Requirement For the Degree of Master of Business Administration Universiti Tun Abdul Razak Corporate Name : UNIRAZAK Library PDF Guest : Click to view PDF file

Abstract : UNIRAZAK Library

Numerous studies have shown a significant association between precautions of Covid-19 infection, fear of Covid-19, social distancing, perceived ease to use and more convenient, popularity of cashless payment, the firm and business adaption to cashless society, and better security and safety of cashless payment and intention to use cashless payment during Covid-19 pandemic phase. However, on April 1, 2022, Malaysia started the process of transitioning into the endemic phase, as reported by the Ministry of Health Malaysia. Therefore, this paper is to study in impact of precautions of Covid-19 infection, fear of Covid-19, social distancing, perceived ease to use and more convenient, popularity of cashless payment, the firm and business adaption to cashless society, and better security and safety of cashless payment with the intention to use cashless payment during Covid-19 endemic phase. Participants or sample of the study selected on simple random sampling techniques basis. Participants of the study were 300 randomly selected male and female Malaysians who has a bank account or an e-wallet and at least used one type of the cashless payment. The data was collected through questionnaire and the collected data analysed through computer software IBM SPSS statistics 27.0 and Microsoft Excel. Multiple regression analysis is used in this study due to the presence of multiple independent variables. It is assumed that these independent variables; precautions of Covid-19 infection, fear of Covid-19, social distancing, perceived ease to use and more convenient, popularity of cashless payment, the firm and business adaption to cashless society, and better security and safety of cashless payment, explained the intention to use cashless payment during Covid-19 endemic phase in Malaysia. The results show a significant relationship between these independent variables: precautions of Covid-19 infection, social distancing, perceived ease to use and more convenient, popularity of cashless payment, and better security and safety of cashless payment to intention to use cashless payment during Covid-19 endemic phase. However, for these 2 variables: fear of Covid-19 and the firm and business adaption to cashless society, there are no significant relationship to intention to use cashless payment during Covid-19 endemic phase. The result also manages to indicate the initial rank order of the former seven variables from highest to lowest contribution to intention to use cashless payment during Covid-19 endemic phase: precautions of Covid-19 infection, perceived ease to use and more convenient, popularity of cashless payment, better security and safety of cashless payment, the firm and business adaption to cashless society, fear of Covid-19 and social distancing

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