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UNIRAZAK Library Pustaka
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| Abstract : UNIRAZAK Library |
| This research investigates the Impact of Digitalization on the Performance of the Workforce in Malaysian Organizations. In an era where digital technologies are reshaping industries, understanding their effects on the workforce is crucial. The study analyses how the adoption of digital tools, ranging from automation to collaborative platforms, influences the Malaysian workforce. The research design used is descriptive, involving quantitative data collection, which allows exploration of both subjective and objective aspects of digitalization. The study population consists of employees from various organizations. Purposive sampling technique were used for data collection emphasizing those with direct digitalization experience. Statistical Package for Social Science (SPSS) version 28 was used to provide comprehensive insights for data analysis. Descriptive statistics, inferential statistics and regression analysis were used to analyse the data's that were collected.The study underscores that digitalization significantly boosts productivity in Malaysian organizations through automation, streamlined workflows, and efficient data access. To maximize these benefits, organizations should invest in digital tool training and foster a culture of continuous learning. Digitalization also enhances communication, collaboration, and work-life balance, particularly through remote work and flexible schedules. Flexible work policies and clear guidelines are vital for success. Continuous skills development is crucial in the digital era, and collaboration with educational institutions helps ensure employees stay current. Digital skills equip the workforce for adaptability and competence. Moreover, embracing data analytics and business intelligence driven by digitalization provides a competitive edge. To harness the power of data, investing in data analytics capabilities, employee training, and robust data governance is essential. In summary, this highlights the significance of digitalization, skills, technology access, and organizational support for workforce performance in Malaysian organizations, urging them to address these factors to maintain competitiveness in today's business landscape. |
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