UNIRAZAK Library Pustaka
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Abstract : UNIRAZAK Library |
Malaysia Airlines which is used to be known as MAS is a symbol of proud for Malaysian since its establishment. MAS had reached its peak in 1990s and had won several awards in airline industry and was nominated as the best airline service in south east asia markets in its golden era. However, the sky is not always blue, MAS has undergone several performance crisis and downturn from 1997 until present. This case study will explore what had MAS achieved in its golden age, and what internal and external factors influenced and led to performance management issues in achieving its corporate objectives. The information were partially extracted from MAS website 2023, https://www.malaysiaairlines.com and also from YABhg. Tun Dr. Mahathir Bin Mohammad on the several sessions with YABhg. Tun, 2022 & 2023 |
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