Investigating attributes of international students’ satisfaction in private universities in the Klang Valley, Malaysia

Cheok Mui Yee and Benjamin Chan Yin Fah

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Type :	Academic Journal
Main Author :	Cheok Mui Yee and Benjamin Chan Yin Fah
Title :	Investigating attributes of international students’ satisfaction in private universities in the Klang Valley, Malaysia
Content Type :	still image (rdacontent)
Media Type :	computer (rdamedia)
Carrier Type :	online resource (rdacarrier)

Publisher :	International Journal of Management, Accounting, Governance and Education
Year of Publication :	2022
Summary :	The government of Malaysia has spent a substantial effort to attract international students to pursue their tertiary education in Malaysia. As such, there is a need to ensure that students are satisfied with the quality of services provided by universities in areas of physical facilities or even customer service, for instance. However, there has been insufficient evidence that examined the dimension of service quality and international students’ satisfaction in the context of the education industry, as past researchers focused this area of research mostly in the commercial sectors.
Corporate Name :	UNIRAZAK Library
PDF Guest :	Click to view PDF file

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