|
UNIRAZAK Library Pustaka
|
|
| ||||||||||||||||||||||||||||||
| Abstract : Unirazak Library |
| On time delivery (OTD) is a method to measure the efficiency of products that is being delivered from Seller to Buyer. OTD is often set as one of company’s main monthly KPI (Key Performance Indicators). The purpose of this research investigated the OTD performance in ABC Company, a packaging manufacturer. This work attempts to understand and find out the potential factors that contributed to the poor OTD performance in the company. This research is hope to enable the decision makers in the company to take next appropriate action to improve the OTD performance. The data is primarily of qualitative nature, employing semi structured interviews, with backup from quantitative production data. An abductive approach was applied by iterating and aligning findings with relevant literature and theory. These mixed methodologies created a triangulation of data, which through our analysis help with the validation of our conclusions. This thesis is conducted through a case study at ABC Company which is a Manufacturer of Printing and Packaging product only, which should be considered when using the results for further research. It is observed that Printing process, BSUV Coating Process and Die Cutting process is taking longer than expected and it has issues that cause bottleneck in these process. Further quantitative study is proposed to dive deeper into the actual root cause |
| This material may be protected under Copyright Act which governs the making of photocopies or reproductions of copyrighted materials. You may use the digitized material for private study, scholarship, or research. |