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UNIRAZAK Library Pustaka
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| Abstract : Unirazak Library |
| Covid-19 pandemic and lockdown has brought a sense of fear and anxiety in the whole world. This affects many sectors including the hospitality industry which have brought a great impact on the mental health and the job performance of the employees in the hotel industry. There are many challenges identified in this case study. Therefore, several safety steps need to be taken to identify those challenges and ways to tackle these issues are included in this case study. This study focused on 3 independent variables, namely, job insecurity, lack of job satisfaction and poor service delivery that contributes to mental health and organizational performance. Research was conducted with sample size of 250 respondents and used convenience sampling as primary sampling technique. Thisresearcher conducted the study by using a questionnaire to collect the data and the data wasanalysed by using SMART PLS4 and SPSS. As based on the findings of the study can conclude that there is a significant and positive relationship between job insecurity and lack of job satisfaction towards mental health and organizational performance except poor service delivery. |
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