QR Code Link : Type : Thesis Subject : Business, Marketing Main Author : Siti Nurulhuda binti Abdul Hamid Title : Optimizing Professional Development At Civil Aviation Authority Malaysia (CAAM): Implementation Of Webinar-Based Learning As A Cost-Effective Solution. Content Type : still image (rdacontent) Media Type : computer (rdamedia) Carrier Type : online resource (rdacarrier)

Place of Production : Kuala Lumpur Publisher : Tun Razak Graduate School Year of Publication : June 2024 Physical Description : ill, 122 pages Notes : Research Project Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration\r\n Corporate Name : UNIRAZAK Library PDF Full Text : Login required to access this item.

Abstract : UNIRAZAK Library

The Civil Aviation Authority of Malaysia (CAAM) is facing a significant challenge due to a backlog of training courses. This not only hinders the induction of new controllers into the workforce but also burdens the current staff. This study aims to investigate the potential impact of webinar-based learning on training effectiveness compared to traditional face-to-face learning and hybrid learning and to achieve a balance between cost efficiency and training outcomes. The study used a quantitative approach, and 135 completed questionnaires were received, resulting in a confidence level of 95%. Descriptive analysis, multiple regression, and Pearson's correlation analysis were used to analyze the collected data. The multiple regression analysis results show no significant correlation between traditional face-to-face learning effectiveness and cost-effectiveness in training programs (t-value = 0.405, p = 0.686). However, webinar-based learning proves to be more cost-effective than face-to-face methods (Sig. = 0.003). Webinar-based and hybrid learning have negative coefficients associated with shorter waiting list times. The effectiveness of webinar-based learning is not inferior to face-to-face and hybrid methods, as hybrid learning significantly impacts the dependent variable (t-value = 2.987, p = 0.003). While traditional face-to-face learning lacks a significant correlation with cost-effectiveness, webinar-based learning demonstrates cost savings and reduced waiting times. These results suggest webinar-based learning is a practical and efficient solution in training programs, especially for reducing wait times. However, the study's limitations include its cross-sectional design and potential response bias, indicating the need for future longitudinal studies using qualitative methods to explore these relationships further.

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