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Type :Thesis
Subject :Business, Marketing, International Trade
Main Author :Mohd Zamzairul Bin Mohd Dila
Title :Factors That Affect Work Performance Among Staff In Majlis Daerah Putatan
Content Type :still image (rdacontent)
Media Type :computer (rdamedia)
Carrier Type :online resource (rdacarrier)
Place of Production :Kuala Lumpur
Publisher :Tun Razak Graduate School
Year of Publication :October 2024
Physical Description :ill, 89 pages
Notes :Project Paper Submitted in Partial Fulfillment of the Requirements\r\nfor the Degree of Master of Business Administration
Corporate Name :UNIRAZAK Library
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Abstract : UNIRAZAK Library
The quality of human capital plays an important role in determining the direction of civil servants in in addition to ensuring management efficiency. The productivity of an organization depends on quality of work performance. Utusan online newspaper clipping dated November 22, 2010 reported the amount civil servants with problems and low performance increased to 6,133 people in the year 2009 compared to 5,344 people in 2008. This study aims to examine the factors that affect an employee's work commitment to work performance. A total of 100 people staff from the Local Authority of the Majlis Daerah Putatan were made respondents. The research design is a descriptive study in the form of a survey which uses a questionnaire to collect data. The questionnaire is divided into five parts namely a) respondent information; b) culture; c) commitment; d) training and e) work performance. Data analyzed using the Statistical Package for the Social Sciences (SPSS) Version 29.0 software to evaluate frequency, percentage, average, correlation test, t test and anova test. Result showing the level of work performance among civil servants is high and the interest factor is the main work commitment factor that affects it. While the relationship between factors interest with work performance also shows a strong correlation with a value of r=0.572 on p
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