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UNIRAZAK Library Pustaka
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| Abstract : UNIRAZAK Library |
| This research explores how different leadership styles transformational, transactional, laissez-faire, and intergenerational affect employee job satisfaction in the supply chain operations of multinational corporations (MNCs). Considering the growing importance of resilient supply chains following the COVID-19 pandemic, understanding the role of leadership in shaping employee satisfaction is crucial. A quantitative approach was employed, with 100 supply chain executives participating in an online survey. Leadership styles were assessed using the Multi-Factor Leadership Questionnaire (MLQ), while job satisfaction was measured through a customized scale based on Maslow’s model. Data analysis involved Pearson correlation and multiple regression techniques to uncover the relationships between leadership styles and job satisfaction. The results show that transformational and intergenerational leadership have a notably positive impact on job satisfaction, particularly by addressing employees’ higher-order needs such as self-esteem and self-actualization. In contrast, transactional leadership yielded mixed results, effectively meeting basic needs but falling short in motivating employees beyond these levels. Interestingly, laissez-faire leadership showed a positive effect in situations where employees valued autonomy. This study contributes valuable insights into the importance of adaptive leadership in the fast-paced and evolving supply chain environment. It emphasizes that MNCs should focus on fostering transformational and intergenerational leadership styles to boost employee satisfaction and enhance organizational performance, particularly in a postpandemic context. |
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